Food Processing Machinery

Technical support

Wherever you are, whatever you need, we're just a phone call away to solve your problem. Our Help Desk is staffed by experienced technical support staff with industry-leading remote diagnostic technology so problem resolution is at their fingertips. Our team of experienced engineers provide a range of services for individual machines or entire lines. From fault diagnosis, routine maintenance, installation, commissioning and optimization, to critical machinery calibration and surveys.

ACCESSORY

Genuine FPM spare parts and components make a difference when maintaining the speed, precision and efficiency of machines. Our Vietnam office and warehouse in Ho Chi Minh provides spare parts and replacement components for all FPM machines, including all older generation models. FPM provides spare parts and replacement components promptly.

All parts and components are available to order online 24 hours a day, 365 days a year, with most parts and components available for later today delivery.

MAINTENANCE AGREEMENT

Our service contracts provide exceptional value and support for your business. They are designed to maximize machine performance while allowing you to stay on top of costs. Service contracts range from standard inspection contracts to comprehensive enhancements. Includes everything from routine inspections, machine calibrations and machine health reports, to phone support and advanced warranties on your machines.

TECHNICAL TRAINING

Even the best machines in the world are only as good as the people who operate and maintain them properly. Our in-depth training courses give your employees the skills they need to optimize machine performance. Our courses motivate your employees and improve your employee retention with in-depth training. Ishida training is proven to reduce excess time in production , defective products and operating costs while extending machine life while maximizing return on investment.